Remote Support Helpdesk
On-demand Remote SupportSupport for Both PC and MAC Computers
Secure Remote Support
On-demand remote support solution for customers. Connect to your PC or Mac via the web over a secure session.
Multi Platform Access
We can establish a remote session with a PC or MAC desktop or laptop as long as you have Internet access.
Video/Text Based Chat
Teshnicians can engage in face-to-face interaction through video chat or communicate via text-based chat.
Easy File Transfers
Technician can exchange files securely to and from customers’ computer. File transfers require consent from customer.
If you have Internet access, we can connect to you.
Web-based remote support solutions for your Home and Businesses needs.
Our web-based approach does away with the need for any software installations. We can access customer’s computer screen or connect to the computer from right within the web browser.
What Is Remote Support Helpdesk?
Web-based remote support solution
Our web-based approach does away with the need for any software installations.
Support Simplified
Service allows access to customers’ PC / Mac remotely via the web to deliver timely and easy access to support services.
Easy Setup
Customers can share their screen or download the application by using our easy to use link or by entering a 9-digit code.
Chat with Technician During Support
Yes, you can chat with the customer at the remote end during a remote session. You can have a conversation and ask questions while in a support session.
Simple Hourly Pricing for Remote Support
If you need help with email issues, setting up a program, fixing a printer, checking and configuring settings, troubleshooting issues, running diagnostics or resolving problems, SysQuick technicians can easily do that.
If our technicians cannot resolve the issue within 2 hrs then we suggest scheduling an on-site visit or bring the system in for service.
$75/hr.
Pre-paid Remote Support – 4 Hour Block
If you have a single or multiple computers that regularly need remote support we have a pre-paid remote support plan in blocks of 4 hours that are good for 3 months. This service is discounted and time is deducted in 15 minute increments.
$250